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Robert, Regards, |
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Scott/Girish, -Joshua Edington |
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Quality and more importantly service is the backbone of any manufacturing endeavor. You have proven once again the meaning of integrity and pride in your products. It restores my faith in customer relations every time I have dealt with Ambrell and Dan Phelan. -Mike Stanton |
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The 3.5 kW EASYHEAT outperforms competitors' 5 kW power supplies that we currently use. Ed Whipp |
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The Nova Star 3 kW unit we have is still performing perfectly after 9 years on the production line. I’m keeping my eyes open for opportunities to add new induction heating applications to our repertoire. Dennis Oakes |
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The Ambrell EASYHEAT system for Nanoparticle and Hyperthermia Research is perfect for my research. We are conducting a study that involves heating functionalized nanoparticles for applications in the treatment of inoperable liver cancer. Not only are the power supply controls easy-to-use, the system is reliable, and provides the precise, repeatable heating that we absolutely require. The compact size works very well in our space-limited lab environment. Ambrell has also met our data collection needs by providing fiber optic temperature probes. Additionally, customer service from Ambrell has been terrific. I appreciate that whenever I call, I am put in touch with a person that can assist me. When I had a leaking flow sensor, it was quickly diagnosed and a replacement part was in my office in just two days. Andrew C. Larson, Ph.D. |
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For our brazing applications we use a variety of methods: electric furnaces, torches, induction heating, resistance heating and welding. My preference is induction heating due to the quality of the braze joints produced. We are currently using an Ambrell EKOHEAT 45 kW system for brazing. Our goal is to exceed the braze quality specifications set out as the industry standard. Lee Slayton |
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Don’t let an AC power outage ruin your day! We have been pleased with the automatic reset feature available on our Ambrell power supplies. This feature allows Watring Technologies to automatically restart our crystal growth systems after a total AC power outage. The resulting cost savings in salvaging just one crystal after an AC power loss can literally pay for the cost of the power supply. Dr. Dale Watring |
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We would like to thank you and your team for their prompt and professional attention to our service needs. Nordson has a variety of your heating units that we use primarily in induction brazing applications. One 3.5 kW unit, on an automated system recently quit working and left us in a very difficult situation. That particular line is near production capacity and we cannot tolerate more than a few days of downtime. After contacting Jim C. in your service department and explaining to him our predicament, he explained to us that he could begin working on our unit as soon as he received it and he would make sure that it was returned back to us as soon as possible. We shipped the unit out, it was repaired and shipped back to us promptly. Our downtime was minimized and we were quickly back in production. Again I say thanks and want you to know that we appreciate the great service that we received on this unit. John Dernar - Project Engineer / Supervisor |
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We recently purchased and installed an EKOHEAT 30 kW. Just want to let you know I have been very impressed with the service group at Ambrell. The knowledge and response has been exceptional. The fact that we can troubleshoot over the phone is such a benefit to me and Checon. Bill Estey |
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We rented a 3.5 kW system for our soldering application. The rental option has given us the equipment flexibility that we need during this prototype phase of our project. This is an excellent product with excellent technical support. For a bunch of induction heating novices, we were able to do exactly what we needed/wanted. Ronald Roberts |
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We are currently using your HOTSHOT 1 kW system for an automotive metal to plastic insertion application. It is a vast improvement over the thermal insertion method that we were previously using. Len Wine |
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I want to tell you what a great machine you guys make! We are using your HOTSHOT 2 kW system and it is simple, easy to use and gives wonderful brazing results, even for us amateurs. The chiller is also a charm. Thank you for your help in getting us up and running in no time flat. Ronald Agustsson |
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Really great customer service! We bought induction equipment from Ambrell in spite of others being cheaper. We had a problem on July 2nd and discovered that Ambrell was closed for the week. We left a message anyway and within a day Tom Giglia, president of Ambrell had called and solved our problem even though he was on vacation. Ambrell delivers better tech support while on vacation than a lot of folks do while they are working. Thomas J. Walz |
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Ambrell to me is a valuable asset in my workplace and the EKOHEAT units are very Jim King Forging Solutions (a consulting company for the fastener industry) |
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Dan, PDS IG Equipment, LLC |
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