Delivering Our SmartCARE Service Across the Globe

Our SmartCARE Service is available worldwide with a global reach covering North America, South America, Europe, Asia, Africa, the Middle East and Australia.  As a partner you can trust for all your service needs, our SmartCARE offering is focused on five key areas of customer value:

Specialization:  Induction heating is all we do – it’s our core competency and our passion. From new start-ups/commissioning to equipment maintenance and training to aftermarket parts, you’ll be working with a specialist every time, on every call.

Master-Level:  Our field service engineers have attained master-level status through rigorous training, testing and extensive field experience. And as a consulting partner, they have the expertise you need to address a full range of customer requirements.

Attentiveness:  We consistently provide an exceptional level of attentiveness. Whether you need support over the phone or service in the field, you can count on our personnel to cover every important detail.

Training:  We have experts who offer beginner to advanced training programs. They deliver onsite, hands-on sessions as well as customized webinar training. Our training includes our systems, accessories and more.